Helpful information, gently explained.
These short guides are a place to begin. If your situation is different or you would rather talk, our team is here to help.
Remembering a lifeFinding the words for a tribute
Start with one memory. It might be a familiar saying, a small kindness or a story that always makes your family smile. Write it as you would tell it to someone who knew them.
You could ask others for a favourite memory, then choose a few that show different parts of the person’s life. A tribute does not need to describe everything. A few honest words can be enough.
If you are reading aloud, practise slowly and leave space to pause. Someone else can stand beside you or read on your behalf.
Preparing for a conversationWhat to bring to an arrangement meeting
Any known funeral wishes or prepaid documents can be useful. If you are planning a ceremony, you might also bring a photograph or a few thoughts about music and readings.
There is no need to gather everything before calling. See what to expect at your arrangement meeting. We will explain the documents and information needed for your circumstances.
Gathering togetherChoosing a place to remember
Think about who is likely to attend, accessibility, travel and the atmosphere you would like. A place with personal meaning may be suitable, but practical requirements and permissions should be checked before plans are confirmed.
We can help you discuss memorial options and the costs involved.
Practical supportAfter the immediate arrangements
There may be organisations to notify and documents to organise. A trusted friend or family member may be able to help you keep a simple list.
Service NSW’s death and bereavement guide brings together official information about notifications and practical tasks.
